👋 Hi there!
At Flipflow, we’re looking for an International Enterprise Account Manager to join our core Customer Success team and own the relationship, growth and long-term success of some of our most strategic customers.
This is not a traditional Customer Success role focused only on support or churn prevention.
You will be responsible for strategic account ownership, driving renewals, expansion, ARR growth and Net Revenue Retention, while acting as a trusted partner for enterprise and high-profile clients.
You will work closely with the CCO, Head of Sales, Product, Data and Engineering teams, playing a key role in how Flipflow scales its enterprise customer base internationally.
Flipflow is a Retail Market Intelligence & Digital Shelf Analytics SaaS platform, currently scaling internationally after strong growth in Spain and Latin America.
Since our launch in 2022, our mission has been clear:
To give brands, manufacturers and retailers a real-time, actionable, real-time and reliable cockpit and AI copilot to understand their products, competitors and markets — enabling better business decisions.
Retail is undergoing one of the biggest transformations in its history:
global markets, tougher competition and shrinking margins make data-driven execution essential.
At Flipflow, we believe real-time competitive intelligence is no longer optional.
📊 = 💰
We already work with mid-market, enterprise and publicly listed companies across FMCG, Beauty, Fashion and Consumer Electronics.
As an International Enterprise Account Manager, your mission is to own, take care, grow and expand a portfolio of strategic accounts, ensuring long-term success for both the customer and Flipflow.
You will be a key driver of customer satisfaction but also ARR growth beyond new sales, contributing directly to retention, expansion and Net Revenue Retention.